All value-added tax (VAT) vendors that have gone through a VAT verification from the South African Revenue Service know how frustrating the delays on input VAT refunds can be when supporting documents do not meet the requirements for a valid tax invoice.

Vir sommiges voel dit asof die rusperiode tydens die feesseisoen nooit genoeg is nie. Daardie projek wat gedurende die jaar eenkant geskuif word vir wanneer daar “tyd” is, loer en wag steeds met beskuldigende oë onaangeraak, want selfs tydens die vakansie is daar net nie genoeg tyd nie!

No-one wants to work in an environment which is unpleasant, unproductive and ripe for litigation, which is exactly what you will get where employees are rude, careless and dismissive. Such behaviour will spill over to customers and will eventually lead to legal proceedings and loss of business.